Frame: Bauhaus warrants the frame to you, the original retail purchaser, to be free from manufacturing defect for a 10 year limited warranty (upholstered in its original fabric), under normal household use.
Spring Seat Constructions: Bauhaus warrants our products to you, the original retail purchaser, to be free from defects in construction or workmanship for a period of 10 years from date of purchase under normal household use. During this period we will repair, or at our option, replace defective merchandise.
Sofabed Mechanism and Mattress Springs: Bauhaus warrants the sofabed mechanisms and mattress springs to you, the original retail purchaser, to be free from manufacturing defects for 5 years from the date of purchase under normal household use.
Swivel and Swivel Glider Mechanism: Bauhaus warrants the swivel and swivel glider mechanisms to you, the original retail purchaser, to be free from manufacturing defects for 3 years from the date of purchase under normal household use.
Seat Cushion Cores: Bauhaus warrants the seat cushion cores to you, the original retail purchaser, to be free from manufacturing defects and the loss of resiliency (Please do not confuse loss of resiliency with softening as softening will occur through normal use and is not a manufacturing defect) for 2 years from the date of purchase under normal household use.
Upholstery Fabrics: (Including Mattress Ticking) Bauhaus warrants the upholstery fabric (including mattress ticking) to you, the original retail purchaser, against seam slippage, shrinking, dye transfer and failure of fabric construction for 1 year from date of purchase under normal household use. This warranty does not cover wrinkling or fading of the fabric, which are considered normal. Also, as fabrics vary greatly in composition, Bauhaus does not warrant upholstery fabric for wear or durability or the appropriateness of its selection. Claims due to cuts, burns, stains, pet damage, improper cleaning and other chemical treatment are excluded. (Caution – do not remove covers for cleaning.) Because of differences in dye lots and alteration of coloration over time, Bauhaus cannot guarantee the exact match of color shades on fabric repair.
*This warranty extends only to the original purchaser from an authorized dealer and cannot be transferred. This warranty applies only if the product has been delivered, by our authorized dealer, to the residence of the purchaser, and only if the product is not moved from the original residence. This warranty is rendered inapplicable if the product is subjected to misuse, alteration, fire, improper cleaning, chemical treatments, negligence, accidents, exposure, or public use. This warranty does not cover ordinary wear and tear and is not applicable if the product has been sold “as is“ or in a distressed condition or if the product was a floor or display model or has been rented. Polyurethane foam and filling materials will soften and conform to the shape of the users through normal use and this is not considered a manufacturing defect. Also, some compression noise and softening is to be expected in a dynamic seating system and this is normal, and not considered a manufacturing defect.
If your Bauhaus product does not perform as warranted, your remedy is limited to repair or replacement of the product, or a prorated refund, in Bauhaus’s sole and absolute discretion. These warranties are the only relief available to you concerning your Bauhaus furniture. THESE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OR MERCHANTABILTY AND FITNESS FOR A PARTICULAR PURPOSE. BAUHAUS WILL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGE, EVEN IF IT HAS REASON TO KNOW IN ADVANCE THAT THEY ARE POSSIBLE. IN NO EVENT WILL BAUHAUS’S RERESPONSIBLITY EXCEED THE PURCHASE PRICE OF THE PRODUCT, PRORATED TO THE LENGTH OF THE APPLICABLE WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
For Service Under This Warranty
All claims under this warranty must by submitted in writing to:
Bauhaus USA, Inc.
1 Bauhaus Drive
Saltillo, MS 38866
Claims must include: (1) the current name, address, and telephone number of the original purchaser (2) a written description of the complaint (3) some evidence of original ownership, such as the sales invoice or other document of purchase.
Once your claim is processed Bauhaus will contact you and depending on the nature of your claim make a determination as to your eligibility and appropriate service under this warranty. If Bauhaus determines that the product should be returned to the factory, then a return authorization will be issued to you. Items shipped prior to receiving a return authorization will not be accepted by Bauhaus. Where identical fabrics or components are not available, Bauhaus reserves the right to substitute alternatives to fulfill any warranty obligations.
Good Care Assures Long Wear
It’s important to keep your furniture looking its Bauhaus best. Good care should be a regular routine.
- Vacuum cushions once each week
- Never brush any fabric with a stiff fiber or metal brush
- Reverse, rotate and fluff seat and back cushions often to retain original softness and resiliency.
- For long life, protect your furniture from direct sunlight
Follow cleaning care instructions shown on law label under the seat cushions
- “S” – Only mild, pure, water-free dry cleaning solvents may be used.
- “WS” – Water based cleaning agents or foam. Also, water-free solvents.
- “W” – Water based cleaning agents or foam.
- “X” – Vacuum or brush only. No water or liquid cleaning agents of any kind.